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Tuesday, 24. April 2018

The General Data Protection Regulation (GDPR) also affects all AEB customers

The new EU General Data Protection Regulation (GDPR) will enter into force as from May 25, 2018. By that time, all customers using a service/solution from AEB must have concluded an Agreement on Processing with AEB. Unfortunately, not all our customers have signed a respective agreement with AEB yet. Read more.

The new EU General Data Protection Regulation (GDPR) will enter into force as from May 25, 2018.

Art. 28 GDPR stipulates that in the event of processing a legally binding Agreement on Processing must have been concluded between both parties, i.e. the controller (= AEB customer) and the processor (= AEB).


So far, AEB has pointed out in its General Terms and Conditions, System Descriptions and in personal correspondence that AEB products contain personal data (e.g. user or contact details) and because of that data protection is an issue.

Unfortunately, not all our customers have signed a respective agreement with AEB yet.


Since AEB wishes to remain legally compliant when it comes to data protection regulations, we would like to point out that as from the entry into force of the GDPR, there will be the risk of substantial fines if there is no valid agreement between the controller (previously: "the principal") of personal data and the processor (previously: "the agent") according to GDPR in place.

Your existing agreement (based on Germany’s Federal Data Protection Act (BDSG)) will no longer be valid as from May 25, 2018. Please make sure to check as to whether your company has concluded an Agreement on Processing with AEB according to GDPR. If not, this should be done immediately.


Should a valid Agreement on Processing not be available until the entry into force of the GDPR, we reserve the right to suspend processing.

We kindly ask for your understanding that - considering the approaching deadline - the option of time-consuming contract negotiations is almost excluded.



  • please sign the agreement. The agreement and all necessary information can be found in our data protection portal
  • If you are not the authorized person for this issue in your company, please forward this news to the respective person in charge.
  • We would like to ask you to sign the agreement by May 15, 2018 at the latest.


Should you have any questions, please send an e-mail to service(at)

Wednesday, 04. September 2019

Maintenance work on the service portal September 05th, 2019

Due to a necessary update, the service portal will unfortunately not be available to you on Thursday, 05.09.2019 from 6pm. Please excuse the situation.

[News lesen]
Tuesday, 09. July 2019

Increased safety and security with Java 11 – Please note our remarks on installing service packs as of August 2019

AEB update as of July 8, 2019 - With service pack August 2019, AEB switches to Java 11 and changes the Java distribution from Oracle to OpenJDK.

Find out here what the August 2019 standard service pack entails and what you may need to consider.

[News lesen]
Friday, 10. May 2019

Your applications from AEB: new names - new login screen

With its May 2019 service pack, AEB is renaming the last product group for import, export and EMCS and adapting it to the new AEB brand identity and product portfolio launched in March 2018.

[News lesen]
Thursday, 11. April 2019

It’s final now: Brexit will be postponed again.

The EU and the UK have agreed to another, flexible extension of Brexit until October 31, 2019. The no-deal Brexit scenario has been averted for Friday, April 12, 2019.

[News lesen]
Monday, 15. April 2019

Update: Changes in the dangerous goods regulations for ADR as of January 1, 2019

With the ADR 2019 (effective as of January 1, 2019, mandatory as of July 1, 2019), the specifications in the transport document will change when using the exemption in accordance to ADR (1000-points exemption). Read more.

[News lesen]
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